Booking Terms and Conditions
For each session booked there must be a minimum of two adults present, both competent swimmers – and at least one must be in the pool.
Supervision levels for children are: 4 years and under – 1 to 1, 5 to 7 years, 2 to 1 and 7 years old and over 3 to 1 provided each child is a competent swimmer.
All supervising adults must be in the water with children under 7 years old. For older children there must be at least one in the water or two if there are more than 8 children and the others must be at poolside keeping a watchful eye on children in the water.
Note Parent and baby groups :- due to changing room limitations there is a maximum of 5+5 for this type of booking.
ON ARRIVAL PLEASE READ THE POOL RULES WHICH ARE DISPLAYED IN THE ENTRANCE HALL.
Cancellation: If a pool session is booked and then cancelled, (or not used), the following Terms apply:
- Cancellation with 4 days or more notice give – No Cancellation fee will be payable.
- Cancellation within 4 days, or non-attendance, – a Cancellation fee equivalent to the basic pool hire charge for the time booked will be payable.
Cancellations due to snow or ice :
We are very fortunate that the road past the pool is on a 'gritting route' and is usually free from snow and ice. However, if it is blocked or dangerous between the A6 and Ainstable the pool will be closed and all bookings will be advised of the closure. If the road is passable safely, the pool will be open for business.
Any cancellations made because of road conditions elsewhere will incur a cancellation fee of just £10.
Non attendance, without notice, or cancellations for any other reason will incur normal cancellation fees.
Faugh Head, Ainstable, Carlisle, Cumbria CA4 9QW
Tel : 016974 72229 firstname.lastname@example.org